AL6400.com - Netiquette Guidelines
Guidelines and examples on how to respectfully communicate and interact with others on the Internet.
How to Keep Out of Trouble With Your E-mail
Guidelines for using Internet e-mail and mailing lists politely.
Gives a summary of the important points of e-mail, mailing list, USENET, and chat etiquette.
Provides guidance on how to use e-mail and the Internet in various social situations.
Information on netiquette, quizzes, advice, e-zine and forums.
This is the full text of RFC 1855, which is the unofficial standard work on electronic etiquette.
Netiquette Home Page
Gives a description of the main rules of online etiquette. A quiz, mailing list, and ordering information for an etiquette book are also provided.
Networking on the Net
An article on professionalism, ethics and courtesy on the Internet, with special reference to e-mail, bulletin board, and chat communications.
The Customer Respect Group
An international research and consulting firm, publishes the Online Customer Respect Index (CRI) and provides industry and company-specific research and analysis to help companies increase sales and customer retention by improving how they treat their customers online.
The Net: User Guidelines and Netiquette
A guide to all aspects of electronic communication, including Telnet and FTP. A question and answer section is also given.