News and commentary on CRM topics, including software and implementation.
CRM news and information.
Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
News, products, and tutorials for those interested in customer relationship management.
Provides articles, news, glossary and other CRM related resources.
Offers journal, advice, and information for customer service professionals.
Customer Service Group
Resource for customer service, call center and helpdesk professionals.
A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
Customer relationship management and e-business news.